Personal Statement On Employee Management - 912 Words

Last week I had two shadowing experiences that fell in line with my competencies and two experiences that did not, but were still extremely important to client management. I worked alongside the Sales Coordinator Ksenia, the Convention Sales Manager Teagan, the Banquet Manager Luis, and the Sales Manager Ashley. Last Monday (09/21/15) I had the pleasure of learning the BEO system for Marriott with the Sales Manager Ashley. Marriott full service hotels do not use Delphi for their BEO’s, instead they use a B.E.O. software specific to Marriott called C.I.T.Y. This is a very difficult software to operate, and can take months to be completely trained in. Ashley (Sales Manager in charge of BEO’s) who is new to the company and the area was happy to share the knowledge she did know. She didn’t have a full BEO implementation to show me, but she did have a small piece to show me which I found very interesting. For this specific meeting group, they were have a 3 day meeting that required a continuous beverage package priced by consumption. C.I.T.Y. is interesting in that it didn’t offer an option to select the continuous beverage package; instead each beverage type had to be selected and set to price by consumption. Although this was time-consuming task, I was able to quickly pick up the procedure and input the beverage for the last full day of the meeting. This experience lined up perfectly with my chosen competency Banquet and Catering Sales: Planning Coffee Breaks.Show MoreRelatedThe Performance Of Lee Electronics1252 Words   |  6 Pagesstrategy, that effectively conveys management gratitude. Additionally, the sales performance, bonus allocation amount and timeframe, needs to be clearly defined. Therefore, the following report will make recommendations on a communication strategy to achieve this objective. 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